Account Protection Analyst
Relay Financial(26 days ago)
About this role
Relay is a digital banking platform dedicated to helping small business owners manage their finances effectively. The company is seeking an Account Protection Specialist to handle risk-related cases, ensure compliance, and support fraud prevention efforts while delivering exceptional customer service.
Required Skills
- Customer Service
- Risk Management
- Fraud Prevention
- Transaction Monitoring
- Investigation
- Database Analysis
- Communication
- Problem Solving
- Team Collaboration
- Attention to Detail
About Relay Financial
relayfi.comRelay Financial, often referred to simply as Relay, is a financial technology company that specializes in providing online business banking services designed to enhance cash flow management for small businesses. The platform allows users to effortlessly track their earnings, spending, and savings by offering multiple checking and savings accounts tailored to specific financial goals. Relay prioritizes transparency and ease of use, promoting features such as no hidden fees, multi-account organization, and integrations with popular accounting software. Although not an FDIC-insured bank, its banking services are supported by Thread Bank, ensuring funds are eligible for FDIC insurance coverage up to $3 million.
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