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© All Rights Reserved. ApplyBlast.com
ECMC Group
The Account Resolution Specialist at ECMC Group contacts borrowers with defaulted student loans to provide resolution options and guide them through the assistance process. This role involves handling inbound and outbound calls, educating clients on available plans, documenting interactions, and complying with FFEL student loan regulations. The specialist meets performance targets for call volume, quality, and resolution types under direct supervision.
Headquarters
Minneapolis, Minnesota, United States
Company Size
1001-5000 employees
ECMC Group is a nonprofit organization headquartered in Minneapolis, dedicated to facilitating student success through various financial tools and educational services. The organization offers resources including nonprofit career education and funding for innovative programs aimed at helping students achieve their academic and professional aspirations. With a focus on empowering individuals, ECMC Group is committed to creating pathways for student growth and success in their educational journeys.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ECMC Group.
16% below the average for this role
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