Director, Account Resolution

Educational Credit Management Corporation(14 days ago)

HybridFull TimeSenior$158,000 - $185,000Finance/Collections

About this role

The Account Resolution Director at ECMC Group is responsible for overseeing strategy, operations, and performance of the internally managed defaulted student loan portfolio. The role involves managing systems, compliance, outreach strategies, and continuous improvements to optimize portfolio results, while leading a high-performing team and ensuring adherence to federal regulations.

View Original Listing

Required Skills

Financial Forecasting
Loan Collection
Regulatory Compliance
Team Leadership
Process Optimization
Data Analysis
System Management
Customer Engagement
Budget Management
Skip Tracing

About Educational Credit Management Corporation

ecmc.org

ECMC Group is a nonprofit organization dedicated to supporting students in their pursuit of higher education. The organization provides services related to education finance, helping students and families plan and pay for college. ECMC is focused on improving educational outcomes by offering resources and guidance on navigating student loans, preventing default, and managing repayment options. Through secured online access, borrowers can easily manage their loans and access vital information about their accounts.

View more jobs at Educational Credit Management Corporation →