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Account Service Manager at WEX - ApplyBlast

Account Service Manager

WEX

16 days ago

3.3 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The Account Service Manager serves as the primary liaison between external partners and internal teams, driving operational efficiency through expert issue resolution, data analysis, and cross-functional project management. This role focuses on maximizing partner relationships, resolving complex operational discrepancies, and implementing process improvements using automation and AI tools. The position also involves proactive risk mitigation, ensuring compliance with regulatory standards, and supporting the growth of the partner portfolio.

Responsibilities

Serve as primary liaison for partners and merchants to maximize relationships
Investigate and resolve complex operational, technical, and billing issues
Manage cross-functional projects and drive operational excellence through process improvement

Skills

About WEX

wexinc.com

Headquarters

Portland, Maine, United States

Company Size

5001-10000 employees

Founded

1983

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WEX is the global commerce platform for fuel and fleet, employee benefits, and business payments. Simplify your business and let WEX handle the complex.