ScentAir Technologies LLC
The Account Services Specialist plays a pivotal role in maintaining and enhancing client relationships by coordinating inbound requests and driving customer retention through proactive outreach and problem-solving. This position involves negotiating contract renewals, resolving customer issues, and selling additional services to ensure high satisfaction and meet performance goals. The role requires effective communication, database management within Salesforce.com CRM, and the ability to thrive in a fast-paced, growth-focused environment.
Headquarters
Charlotte, North Carolina, United States
Company Size
501-1000 employees
Founded
1994
ScentAir is a commercial scent marketing company that designs and delivers fragrance solutions and odor-management systems for businesses across retail, hospitality, real estate, healthcare, and other commercial environments. They supply scent diffusers and consumable fragrance cartridges plus scent-design and campaign services to help brands create memorable multisensory experiences. Clients use ScentAir’s programs to influence mood, extend dwell time, and reinforce brand identity through tailored scent strategies and subscription-based deployment and support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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