ScentAir Technologies LLC
The Technical Services Support Coordinator serves as the front-line intake resource for ScentAir’s Technical Services department, ensuring customer concerns are accurately captured, documented, and routed for efficient resolution. This role is primarily responsible for answering inbound technical support calls, gathering necessary details, and creating accurate Salesforce service cases for the team to act on. Success in this role depends on strong communication, attention to detail, and the ability to collect the right information to support timely issue resolution.
Headquarters
Charlotte, North Carolina, United States
Company Size
501-1000 employees
Founded
1994
ScentAir is a commercial scent marketing company that designs and delivers fragrance solutions and odor-management systems for businesses across retail, hospitality, real estate, healthcare, and other commercial environments. They supply scent diffusers and consumable fragrance cartridges plus scent-design and campaign services to help brands create memorable multisensory experiences. Clients use ScentAir’s programs to influence mood, extend dwell time, and reinforce brand identity through tailored scent strategies and subscription-based deployment and support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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