Oracle
A Service Operations Manager at a global organization oversees the Digital Gateway application, ensuring SLA compliance, service quality, and stakeholder satisfaction through process optimization and automation. The role involves managing incident and change processes, leading client calls, and driving continuous improvement aligned with ITIL standards.
Oracle is a multinational enterprise software and cloud computing company that builds database software, middleware, applications, and hardware systems. Its offerings include the Oracle Database and Autonomous Database, Oracle Cloud Infrastructure (OCI), and a broad suite of SaaS applications for ERP, HCM, CRM, supply chain, and analytics. Oracle serves large enterprises and government customers worldwide with integrated on‑premises and cloud products, professional services, and support focused on performance, security, and scale. The company is also known for engineered systems and strategic acquisitions (e.g., Sun, NetSuite) and competes with AWS, Microsoft Azure, and SAP in enterprise IT and cloud markets.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Oracle.
Oracle didn’t post a salary, so this is our estimate from similar listings.
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