Admin de Satisfacción del Cliente Asoc
Aptiv(8 months ago)
Nuevo Laredo, MexicoOnsiteFull TimeMedior$54,012 - $74,682 (estimated)Quality
Apply NowAbout this role
A Quality Customer Care Technician at Aptiv ensures customer satisfaction by managing customer communication and compliance with customer-specific quality requirements. The role serves as a liaison between customers and plant operations, maintaining records on customer portals and supporting quality system elements such as PFMEA and control plans.
Required Skills
- Complaint Response
- Root Cause
- KPI Monitoring
- Data Analysis
- Continuous Improvement
- Corrective Actions
- RMA Coordination
- Containment
- Presentations
- PFMEA Update
+4 more
About Aptiv
aptiv.comAptiv is a global technology company that develops safer, greener and more connected solutions, which enable the future of mobility.
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