Brightway Insurance
This role provides daily leadership to customer service staff to ensure the effective and timely delivery of superior insurance-related customer service. The position involves managing a team of insurance professionals, resolving complex issues, and identifying workflow enhancements to improve efficiency and customer satisfaction. The leader acts as a key point of contact for the team and franchisees, ensuring high standards of work and fostering a collaborative environment.
Headquarters
Jacksonville, Florida, United States
Company Size
1001-5000 employees
Founded
2008
Brightway Insurance is a national franchised insurance agency network that helps people compare and purchase home, auto, life, and business coverage through a broad panel of carriers. It markets itself as The Brighter Way To Do Insurance, promising a transparent, customer-driven experience and independent agent guidance. The Brightway model supports franchise owners with technology, marketing, and operating infrastructure to scale local agencies while delivering choice and value to customers. Visitors can Find an Agent, Explore Insurance, or Become an Agency Owner, reflecting Brightway's dual focus on consumer access and franchised entrepreneurship.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Brightway Insurance.
Brightway Insurance didn’t post a salary, so this is our estimate from similar listings.