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Spanish Bilingual Customer Service Representative I at Markel - ApplyBlast

Spanish Bilingual Customer Service Representative I

Markel

2 months ago

4.0 on Glassdoor

Milwaukee, Wisconsin, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

The Spanish Bilingual Customer Service Representative I serves as the first point of contact for new and existing insurance customers, providing professional assistance in both English and Spanish. The role focuses on delivering a positive customer experience, resolving inquiries on the first call when possible, and supporting long‑term relationships and renewal business.

Responsibilities

Serve as first point of contact for insurance inquiries
Resolve customer concerns on first call and escalate as needed
Maintain knowledge of procedures, products, and performance metrics

Skills

Qualifications

220 Property & Casualty License (General Lines Agent License) – Florida

About Markel

markel.com

Headquarters

Glen Allen, Virginia, United States

Company Size

1001-5000 employees

Founded

1930

View Profile

Markel provides specialty insurance coverage and creates seamless solutions across multiple types of insurance risks for the US market and around the globe.