Administrative Assistant (Float, Monday - Sunday)

One Medical(1 month ago)

Mill Valley, CAOnsiteFull TimeJunior$48,000 - $48,000Patient Experience

About this role

The Flex Member Support Specialist is an in-person frontline ambassador who ensures an exceptional patient experience across multiple One Medical offices. This role represents the brand in-office, supports patients and care teams, and helps maintain the look, feel, and operations of the practice environment.

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Required Skills

Patient Intake
Schedule Management
Insurance Verification
Billing Knowledge
Patient Feedback
Front Desk
Test Preparation
Task Management
Team Collaboration
Problem Solving

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About One Medical

onemedical.com

One Medical is a membership-based primary care provider that combines in-person clinics, virtual care, and technology to streamline the patient experience. It delivers preventive care, chronic disease management, same- and next-day appointments, lab services, and mental health support, while accepting most insurance plans and offering a paid membership for enhanced access. The company partners with employers and health plans to provide primary care programs and uses a mobile app and telehealth to coordinate care. Acquired by Amazon in 2023, One Medical emphasizes convenience, high-quality clinicians, and integrated digital tools to simplify healthcare.