HCL Group
A Senior Deskside L2 Support Engineer at HCL provides onsite IT support, troubleshooting hardware and software issues for desktops, laptops, printers, and network equipment. The role involves managing ITIL processes, coordinating with vendors, building shopfloor PCs, and ensuring minimal downtime for site operations. Responsibilities include handling critical incidents, creating documentation, and supporting various OT technologies in a manufacturing environment.
HCL Group is a pioneering Indian conglomerate established in 1976, recognized as one of India's original IT garage start-ups and an early innovator in modern computing. The Group operates a portfolio of companies spanning technology services (HCLTech), software products (HCLSoftware), healthcare solutions (HCL Healthcare), IT distribution (HCL Infosystems), and online education (HCL GUVI). It also invests in philanthropy, sports, and music through various strategic programs and foundations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HCL Group.
HCL Group didn’t post a salary, so this is our estimate from similar listings.
26% below the average for this role