Advisor, CARE Manufacturing Escalations

The Advisor, CARE Manufacturing Escalations role at Vistaprint serves as the primary liaison between the Customer Manufacturing Escalations team, manufacturing facilities, and blocking issue teams to ensure swift and efficient resolution of customer and production issues. This position involves managing CARE and VCS blocking issues, collaborating with quality teams on investigations, and maintaining accurate communication with third-party fulfillers to uphold performance benchmarks and enhance customer satisfaction. The role requires a proactive approach to identifying recurring issues and fostering a culture of continuous improvement within the team.