Newrez LLC
The De-Escalations Manager oversees homeowner escalations within the residential mortgage business, serving as the central contact for issue resolution and ensuring customer satisfaction. The role requires rapidly assessing issues, identifying root causes, and coordinating with internal teams and senior leadership to develop and implement lasting solutions. The manager analyzes customer feedback and trends to improve processes and minimize future escalations.
Headquarters
Fort Washington, Pennsylvania, United States
Company Size
5001-10000 employees
Founded
2018
Exceptional home lending options and service make Newrez the home of your perfect loan. Apply to refinance or buy a home online today.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Newrez LLC.
Newrez LLC didn’t post a salary, so this is our estimate from similar listings.
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