Advisor I, Content Moderator-Malay

Philip Morris International(2 months ago)

Kuala Lumpur, MalaysiaOnsiteFull TimeJunior$46,880 - $63,637 (estimated)Customer Service

About this role

An Advisor I, Content Moderator (Malay) is an entry-level customer service role supporting clients via inbound/outbound calls and online channels. The role focuses on providing routine support and resolving customer inquiries related to clients' products and services while adhering to contractual KPIs. This is a full-time position based in Kuala Lumpur.

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Required Skills

Customer Service
Communication
PC Navigation
Multitasking
Empathy
Teamwork
Problem Solving
Shift Flexibility

Qualifications

High School Diploma
Two Years College (Philippines)

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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