Advisor I, Customer Service - English

Philip Morris International(2 months ago)

ThailandOnsiteFull TimeTrainee$38,721 - $53,293 (estimated)Customer Service

About this role

An entry-level Advisor I, Customer Service serves as a frontline representative handling inbound/outbound calls and web inquiries to provide support and resolution for clients' products and services. The role operates in a contact-center environment and focuses on meeting service-level requirements while representing the client professionally. This is a full-time onsite position based in Bangkok.

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Required Skills

Customer Service
Communication
Multitasking
Problem Solving
Empathy
PC Knowledge
Call Handling
Data Entry
Upselling
Shift Rotation

Qualifications

High School Diploma
Two Years College

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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