Advisor I, Customer Service – English
CNX
About this role
Advisor I, Customer Service is an entry-level frontline role that engages customers via phone and online channels to represent the client and handle routine product or service inquiries. The position is based in Kuala Lumpur and serves as a starting role within a customer service career framework, supporting contractual service levels and learning client terminology and procedures.
Skills
Qualifications
About CNX
cnx.comCNX is a global customer experience and business process outsourcing company that provides customer support, digital transformation, analytics, and back-office services for brands across multiple industries. The company operates contact centers and delivery hubs worldwide, helping clients improve customer engagement and operational efficiency.
About CNX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for CNX.
Salary
$41k – $56k
per year
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