Advisor I, Customer Service – Korean

Philip Morris International(2 months ago)

Kuala Lumpur, MalaysiaOnsiteFull TimeJunior$42,061 - $57,318 (estimated)Customer Service

About this role

Advisor I, Customer Service – Korean is an entry-level customer service role supporting Korean-speaking customers via phone and web channels for client products and services. The full-time position is based in Kuala Lumpur and serves as a frontline representative for client interactions.

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Required Skills

Customer Service
Communication
Empathy
Multi-Tasking
PC Knowledge
Call Handling
Problem Solving
Attention To Detail
Documentation
Shift Rotation

Qualifications

High School Diploma
Two Years College

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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