Advisor I, Customer Service – Korean

Philip Morris International(2 months ago)

Kuala Lumpur, MalaysiaOnsiteFull TimeJunior$42,064 - $57,322 (estimated)Customer Service

About this role

An entry-level Customer Service Advisor supporting Korean-speaking customers via inbound/outbound calls and online channels to address routine product and service inquiries. The role operates in a contact center environment following established procedures and performance metrics while documenting customer interactions.

View Original Listing

Required Skills

Customer Service
Communication
Computer Navigation
Multitasking
Attention To Detail
Empathy
Teamwork
Problem Solving
Shift Flexibility
Data Entry

Qualifications

High School Diploma
Two Years College (Philippines)

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

View more jobs at Philip Morris International →