Advisor I, Customer Service – Mandarin
CNX
About this role
An Advisor I, Customer Service provides front-line support via phone and internet, resolving routine customer inquiries about clients' products and services. This entry-level position works within defined procedures and under close supervision to support contractual KPIs and service standards. The role is typically full-time and may require shift rotations.
Skills
Qualifications
About CNX
cnx.comCNX is a global customer experience and business process outsourcing company that provides customer support, digital transformation, analytics, and back-office services for brands across multiple industries. The company operates contact centers and delivery hubs worldwide, helping clients improve customer engagement and operational efficiency.
About CNX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for CNX.
Salary
$42k – $58k
per year
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