Advisor I, Customer Service - Thai (Local)

Philip Morris International(2 months ago)

Chiang Mai, ThailandOnsiteFull TimeTrainee$38,491 - $53,016 (estimated)Customer Service

About this role

Advisor I, Customer Service (Thai) is an entry-level contact center role providing front-line customer support for clients via phone and internet. Based in Chiang Mai, the position requires Thai language capability and operates within a supervised, metrics-driven environment. The role is oriented toward routine client interactions and learning client terminology and procedures.

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Required Skills

Customer Service
Phone Support
Inbound Calls
Outbound Calls
Internet Support
Data Entry
Multitasking
Communication
Empathy
PC Navigation

+3 more

Qualifications

High School Diploma
Minimum Two Years College Education (Philippines)

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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