Technical Support Associate (MyTime Support - Instant)
Newfold Digital(20 days ago)
About this role
A Customer Support Representative at Newfold Digital serves as a frontline contact for customers of the company’s web brands, helping maintain and enhance customers' online presence. The role supports the overall customer experience across multiple channels including phone, chat, email and support tickets and represents the company's service standards.
Required Skills
- Inbound Calls
- Outbound Calls
- Customer Support
- Email Support
- Chat Support
- Ticketing
- Schedule Adherence
- Time Management
- Email Clients
- Internet Fundamentals
About Newfold Digital
newfold.comWelcome to the Newfold Digital homepage. Learn about our portfolio of brands including Web.com, Bluehost, Network Solutions and more!
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