Technical Support Associate (MyTime Support - Instant)
Newfold Digital
About this role
A Customer Support Representative at Newfold Digital serves as a frontline contact for customers of the company’s web brands, helping maintain and enhance customers' online presence. The role supports the overall customer experience across multiple channels including phone, chat, email and support tickets and represents the company's service standards.
Skills
About Newfold Digital
newfold.comWelcome to the Newfold Digital homepage. Learn about our portfolio of brands including Web.com, Bluehost, Network Solutions and more!
Recent company news
PR NewswireNewfold Digital Completes Sale of Markmonitor to Com Laude
Dec 31, 2025
Yahoo FinanceNewfold Digital Secures $100 Million Investment to Accelerate Growth
Dec 9, 2025
PE HubPE-backed Newfold Digital sells software firm Markmonitor to Com Laude
Jan 2, 2026
Domain Name WireNewfold Digital raises $100 million from existing investors
Dec 9, 2025
Los Angeles TimesNewfold Digital Agrees to Sell Software Firm Markmonitor to London Private Equity Firm
Sep 30, 2025
About Newfold Digital
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Newfold Digital.
Salary
$60k – $80k
per year