Advisor - Webhelp PH

Philip Morris International(2 years ago)

Makati City, PhilippinesOnsiteFull TimeJunior$47,387 - $64,272 (estimated)Customer Service

About this role

An Advisor I, Customer Service at Webhelp (Concentrix) handles customer interactions via phone, outbound calls, or internet to support clients' products and services. The role is an entry-level call center position focused on delivering service under program-defined processes to meet client expectations. The position is based in Makati City, Philippines.

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Required Skills

Customer Service
Communication
Empathy
Multitasking
Computer Skills
Attention To Detail
Problem Solving

Qualifications

High School Diploma
Two Years College Education

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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