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AfroTech 2026 Senior Technical Support Representative at Axon - ApplyBlast

AfroTech 2026 Senior Technical Support Representative

Axon

2 days ago

3.9 on Glassdoor

Boston, Massachusetts, United States

Onsite

Full Time

Senior

0 applicants

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About this role

This role provides first-class technical support to Axon customers through various communication channels, focusing on hardware and software-related issues. The position requires building subject matter expertise in Axon products and assisting customers with problem-solving and empathy. It involves troubleshooting technical issues, reporting bugs, and suggesting process improvements.

Responsibilities

Troubleshoot and resolve technical issues related to Axon products and solutions
Provide first-class technical support to customers via email and phone
Build and maintain subject matter expertise of Axon products and policies

Skills

About Axon

axon.com

Headquarters

Scottsdale, Arizona, United States

Company Size

1001-5000 employees

Founded

1993

View Profile

Axon is a public-safety technology company whose mission is to "protect life" by connecting people, devices, and apps. Its portfolio includes TASER smart devices, body-worn and in-car cameras, and cloud-based evidence management and analytics delivered via the Axon Network. Governments, law enforcement, military and civilian customers use Axon’s hardware and software to capture, store, manage, and analyze digital evidence and streamline operational workflows. The company emphasizes secure, scalable, and interoperable solutions to improve accountability and public safety.