Agency Customer success Manager
Smartly(14 days ago)
About this role
The Agency Customer Success Manager at Smartly is responsible for managing and growing a portfolio of enterprise agency partners. They serve as a trusted advisor, guiding agencies on strategy, product adoption, and best practices in social and programmatic advertising, while building long-term relationships and providing strategic insights.
Required Skills
- Social Advertising
- Programmatic
- Customer Success
- Account Management
- Advertising Platforms
- Strategic Planning
- Relationship Building
- Data Analysis
- Training
- Partnerships
About Smartly
smartly.ioSmartly is an AI-powered advertising platform that helps brands and agencies launch, manage, and optimize cross‑platform ad campaigns. It automates campaign creation, creative iteration and real‑time optimization to improve performance at scale. The platform connects to major social and programmatic channels (Meta, TikTok, Snapchat, Pinterest, etc.) and supports dynamic ads, audience targeting and reporting. Marketers use Smartly to speed up creative testing, scale personalized ads, and drive more efficient media spend.
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