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IT Support Specialist - APAC at Smartly - ApplyBlast

IT Support Specialist - APAC

Smartly

3 hours ago

2.8 on Glassdoor

Manila, Metro Manila, Philippines

Onsite

Full Time

Medior

0 applicants

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About this role

The IT Support Specialist - APAC role provides hands-on and remote technical support to employees across the APAC region, troubleshooting hardware, software, and connectivity issues in macOS and Windows environments. The position plays a key role in expanding early-morning APAC support coverage for employees in Australia, Singapore, the Philippines, India, and China. This role involves collaborating with a globally distributed IT team to ensure effective communication, escalation, and handovers.

Responsibilities

Provide hands-on and remote technical support to employees across multiple locations
Diagnose and resolve hardware, software, and connectivity issues
Manage IT tickets from initial investigation through resolution

Skills

About Smartly

smartly.io

Headquarters

Helsinki, Southwest Finland, Finland

Company Size

501-1000 employees

Founded

2013

View Profile

Smartly is an AI-powered advertising platform that helps brands and agencies launch, manage, and optimize cross‑platform ad campaigns. It automates campaign creation, creative iteration and real‑time optimization to improve performance at scale. The platform connects to major social and programmatic channels (Meta, TikTok, Snapchat, Pinterest, etc.) and supports dynamic ads, audience targeting and reporting. Marketers use Smartly to speed up creative testing, scale personalized ads, and drive more efficient media spend.