Agency Relations Representative Senior

Educational Credit Management Corporation(1 month ago)

HybridFull TimeSenior$48,000 - $62,000Agency Relations

About this role

The Agency Relations Representative Senior at ECMC Group supports and coordinates with external collection agencies to manage borrower accounts and ensure accurate account handling. The role provides reporting and serves as a subject-matter resource for internal staff and external partners. It focuses on maintaining agency relationships and ensuring compliance with processes that support student financial success.

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Required Skills

Reporting
Research
Account Reconciliation
Microsoft Office
Communication
Relationship Management
Issue Resolution
Onboarding
Testing
Prioritization

Qualifications

High School Diploma or GED
Post-Secondary Degree (Preferred)

About Educational Credit Management Corporation

ecmc.org

ECMC Group is a nonprofit organization dedicated to supporting students in their pursuit of higher education. The organization provides services related to education finance, helping students and families plan and pay for college. ECMC is focused on improving educational outcomes by offering resources and guidance on navigating student loans, preventing default, and managing repayment options. Through secured online access, borrowers can easily manage their loans and access vital information about their accounts.

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