Agency Support Specialist

Branch(24 days ago)

RemoteFull TimeJunior$45,000 - $60,000Independent Agency

About this role

Branch is seeking a dedicated Agency Support Team member to provide efficient policy servicing, billing, technical support, and coverage counseling to independent insurance agents. The role focuses on delivering a high-quality, collaborative experience in a fast-paced, remote environment. It offers opportunities to support the insurance process with a customer-centric approach and contribute to the company's mission of making insurance more accessible.

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Required Skills

Customer Service
Property & Casualty
Communication
Multitask
Policy Language
Google Products
Zoom
Slack
Problem Solving
Call Flow

Qualifications

High School diploma or GED
Property & Casualty License
1-3 Years Customer Service Experience

About Branch

www.ourbranch.com

Branch is an innovative insurance company that offers home, auto, and umbrella insurance with an emphasis on simplicity and savings. Users can get a quote quickly by entering their name and address, making the process straightforward and efficient. Branch stands out for its commitment to reducing costs by minimizing advertising and providing the ability to instantly bundle multiple types of coverage. With a strong focus on customer experience, they ensure that navigating claims and policies is hassle-free, bringing peace of mind to their policyholders.

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