Agent, Casino Services & Reservations
Melco Resorts
About this role
The Agent, Casino Services & Reservations answers multi-line calls and handles enquiries and bookings for a luxury hotel and casino, directing callers to the appropriate departments. The role delivers professional, timely guest service from the contact centre, maintains up-to-date product knowledge of hotel services and amenities, and upholds Forbes quality standards. The position supports revenue generation by upselling rooms and coordinating with internal teams to meet management objectives.
Skills
Qualifications
About Melco Resorts
melco-resorts-philippines.comN/A
Recent company news
IAG – Inside Asian GamingMelco Resorts (Philippines) Foundation aims to strengthen public safety with Php9.9 million donation to National Capital Region Police Office
1 month ago
GGRAsiaMelco Resorts Philippines delisted Tuesday from PSE: firm
Jun 10, 2019
Great Travel PhilippinesMelco Resorts Foundation builds modern hospital for the PSG
Nov 15, 2021
GGRAsiaMelco Resorts Philippines delisting process held up again
Oct 19, 2018
OneNews.PHBelle Corporation And Melco Foundation Provide P100 Million For 80 New Classrooms In South Cotabato
Oct 22, 2024
About Melco Resorts
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Melco Resorts.
Salary
$34k – $47k
per year