Melco Resorts
The Agent, Casino Services & Reservations handles high-volume inquiries for City of Dreams Manila, directing calls regarding luxury hotel reservations, gaming facilities, and entertainment experiences. This role requires maintaining strict Forbes standards while utilizing specialized hospitality software to ensure accurate, timely information and efficient booking activities for guests. The agent also resolves complaints, contributes to revenue maximization through upselling, and adheres to comprehensive company policies and safety procedures.
Melco Resorts & Entertainment Limited is a developer, owner and operator of casino gaming and entertainment casino resort facilities in Asia.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Melco Resorts.
Melco Resorts didn’t post a salary, so this is our estimate from similar listings.
23% above the average for this role