Agent, CX (Temp to Perm)
Thirty Madison(8 days ago)
About this role
This role involves providing non-clinical support to patients via multiple channels, resolving inquiries, troubleshooting technical issues, and ensuring a positive patient experience. It is a temporary position with the possibility of conversion to a permanent role based on performance and business needs.
Required Skills
- Communication
- Empathy
- Troubleshooting
- Customer Service
- Technology
About Thirty Madison
thirtymadison.comThirty Madison is a virtual‑first healthcare company that builds and operates a family of specialized consumer health brands focused on improving outcomes for chronic and persistent conditions. It combines telemedicine, evidence‑based clinical care, data and technology, and integrated pharmacy and support services to deliver personalized, ongoing treatment outside traditional care settings. Its portfolio targets conditions where sustained specialty care makes a difference, emphasizing accessibility, measurable outcomes, and patient experience. Thirty Madison brings together clinicians, product teams, and pharmacists to scale specialty care nationally.
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