Thirty Madison

Agent, CX (Temp to Perm)

Thirty Madison

2 months ago
Remote
Full Time
Junior
0 applicants
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Thirty Madison
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About this role

This role involves providing non-clinical support to patients via multiple channels, resolving inquiries, troubleshooting technical issues, and ensuring a positive patient experience. It is a temporary position with the possibility of conversion to a permanent role based on performance and business needs.

Skills

Thirty Madison

About Thirty Madison

thirtymadison.com

Thirty Madison is a virtual‑first healthcare company that builds and operates a family of specialized consumer health brands focused on improving outcomes for chronic and persistent conditions. It combines telemedicine, evidence‑based clinical care, data and technology, and integrated pharmacy and support services to deliver personalized, ongoing treatment outside traditional care settings. Its portfolio targets conditions where sustained specialty care makes a difference, emphasizing accessibility, measurable outcomes, and patient experience. Thirty Madison brings together clinicians, product teams, and pharmacists to scale specialty care nationally.

About Thirty Madison

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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