Agent Experience Consultant
IMC(10 days ago)
About this role
This role involves providing strategic consulting and project management support to enhance agent experience initiatives, working across teams to implement process improvements and system enhancements. The position requires active engagement in projects, events, and stakeholder collaboration, with a focus on delivering tailored solutions.
Required Skills
- Project Management
- Process Improvement
- Stakeholder Engagement
- Consulting
- Analysis
- Communication
- Event Planning
- Problem Solving
- Contracting
- Technology
Qualifications
About IMC
intermountainhealthcare.orgIntermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.
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