GN - SONG - Service - Nice CXone- Consultant

Accenture Federal Services(6 months ago)

HybridFull TimeMedior$80,000 - $120,000Consulting

About this role

This role involves working as a consulting professional to design, build, and implement customer experience enhancements using advanced technologies. The job emphasizes strategic initiatives in customer service operations with a focus on innovation and stakeholder engagement.

View Original Listing

Required Skills

Customer Experience Management
Generative AI
Contact Center Solutions
API Integrations
Speech Recognition
WebServices
Kubernetes
Conversational AI
NLU
Robotic Process Automation

About Accenture Federal Services

accenture.com

Accenture is a global professional services firm that helps organizations transform through strategy, consulting, technology and operations. It combines deep industry expertise with advanced capabilities in cloud, AI, security and digital services to design, build and run scalable solutions. Accenture works with clients across industries to prioritize business strategy, technology readiness and organizational readiness to accelerate value. The company is known for its large global delivery network and partnerships with major technology providers to support end-to-end change from strategy to implementation.

View more jobs at Accenture Federal Services →