Agent, Non-Gaming Reservations
Melco Resorts Philippines(1 month ago)
About this role
The Agent, Non-Gaming Reservations handles incoming multi-line calls and enquiries for City of Dreams Manila, serving as a primary contact for guest reservation and information needs. The role focuses on delivering professional, timely service in line with Forbes standards and works closely with internal teams to facilitate bookings and communications.
Required Skills
- Opera
- Serenata
- Siteminder
- Excel
- PowerPoint
- Word
- Reservations
- Customer Service
- Upselling
- Communication
+5 more
Qualifications
- Degree in Hospitality
- Equivalent Professional Training
About Melco Resorts Philippines
melco-resorts-philippines.comN/A
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