TRANZACT
The Agent Oversight Analyst supports the analytical work behind the department's investigation lifecycle by reviewing and prioritizing complaints, tracking cases against service-level expectations, and turning case data into trends and metrics for leadership. The role involves analyzing caseloads, building reports on complaint volume and outcomes, and serving as a point of contact for carriers and sales leadership. The ideal candidate thinks in terms of risk, patterns, and root causes to drive accountability and support process improvements.
Headquarters
Fort Lee, New Jersey, United States
Company Size
1001-5000 employees
Founded
1997
Tranzact is a marketplace and technology provider that connects insurance carriers, agents, and distributors with consumers for direct-to-consumer insurance marketing and sales. The company offers lead generation, distribution, and customer-acquisition services—backed by analytics, compliance support, and member-care operations—to help insurers reach millions of consumers. Tranzact’s platform and partnerships enable carriers and agents to scale D2C distribution through data-driven marketing, streamlined enrollment, and ongoing servicing.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TRANZACT.
TRANZACT didn’t post a salary, so this is our estimate from similar listings.
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