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Agent at Cross Border Talents - ApplyBlast

Agent

Cross Border Talents

28 days ago

Remote

Full Time

Medior

0 applicants

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About this role

This role serves as a crucial part of the customer support team, providing exceptional frontline service for a renowned home-appliances brand. The position involves handling customer inquiries via phone and email, ranging from basic troubleshooting and setup to coordinating service appointments and spare parts. Additionally, the role includes specialized remote assistance using video calls and diagnostic software to resolve complex technical issues with premium appliances.

Responsibilities

Provide frontline customer support via inbound phone and email
Perform remote troubleshooting for appliance issues
Coordinate on-site technician visits

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.