AI Agent Architect, Customer Experience
Airtable(3 days ago)
About this role
Airtable is seeking a CX AI Architect to develop and optimize AI-driven customer support systems. The role involves designing knowledge management, decision-making frameworks, and safety measures for AI agents, with a focus on integrating AI with external systems and ensuring reliability and trust.
Required Skills
- AI
- Large Language Models
- API
- Knowledge Systems
- Prompt Engineering
- Data Analysis
- System Design
- Debugging
- System Integration
- Monitoring
About Airtable
airtable.comAirtable is an AI-native platform for building trusted AI apps and deploying embedded AI agents at enterprise scale. It combines a flexible spreadsheet-database interface with a low-code app builder, automations, integrations, and APIs so teams can model workflows, manage data, and ship custom applications quickly. Airtable emphasizes collaboration, security, and templates to accelerate business operations across functions like product, marketing, and operations. Companies choose it for its ease of use, extensibility, and ability to embed AI-driven automation directly into everyday workflows.
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