Lusha
The AI and Knowledge Manager at Lusha owns the intersection of AI-driven support and the company's Knowledge hub, ensuring customers receive fast, accurate, and consistent answers across all channels. This role involves shaping the AI chatbot strategy end-to-end, from prompt design to failure detection, while managing the Knowledge hub roadmap and content. The position requires partnering with Support, CS, and R&D teams to maintain a sharp knowledge base and drive continuous improvements using deflection data.
Headquarters
Boston, Massachusetts, United States
Company Size
201-500 employees
Founded
2016
Lusha is a B2B data platform that provides verified contact and company information along with live buying signals to help go-to-market teams find, prioritize, and engage prospects. The service supports lead generation, enrichment, outreach, and automation through APIs, a browser extension, and integrations with CRMs and sales/marketing tools. Lusha emphasizes data accuracy and compliance so sales, marketing, and revenue teams can accelerate prospecting and improve outreach effectiveness.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Lusha.
Lusha didn’t post a salary, so this is our estimate from similar listings.
10% below the average for this role