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© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
Empower AI
The Knowledge Center Tier 0 / Knowledge Analyst builds and tunes the public-facing knowledge base and AI chatbot content to help external users resolve mission-application issues independently. This role involves analyzing support data to identify deflectable contact types, designing and writing public-facing how-to guides and FAQs, and measuring Tier 0 deflection metrics. The position partners with internal leads to improve automated resolution accuracy and enhance the customer support experience.
Headquarters
Reston, Virginia, United States
Company Size
1001-5000 employees
Founded
1989
Empower AI is a U.S. federal government contractor providing artificial intelligence and technology solutions to the military and civilian agencies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Empower AI.
7% above the average for this role