AI Automation Engineer

Five9(3 days ago)

RemoteFull TimeSenior$75,000 - $95,000Enterprise Professional Services

About this role

Five9 is seeking a skilled professional to join their AI and Custom Services team within Enterprise Professional Services. The role involves designing and configuring contact center solutions, integrating various platforms, and engaging closely with customers to meet their needs.

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Required Skills

API
VoIP
SaaS
IVR
Cloud Computing
Natural Language Processing
Configuration
Customer Engagement
Platform Integration
Solution Design

About Five9

five9.com

Five9 is a cloud contact‑center software company that delivers AI‑powered SaaS to help organizations run omnichannel customer service and sales operations. Its platform includes conversational AI and virtual agents, predictive dialing, intelligent routing, workforce management, CRM integrations, and analytics to boost agent productivity and customer experience. Five9 targets enterprises and contact centers seeking a reliable, scalable hosted alternative to on‑prem systems and offers demos and global support.

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