AI Automation Engineer

Five9(3 days ago)

HybridFull TimeMedior$60,000 - $90,000Enterprise Professional Services

About this role

Five9 is seeking a professional to join their AI and Custom Services team within Enterprise Professional Services. The role involves designing, configuring, and delivering customer solutions involving AI, contact center platforms, and integrations. The position emphasizes technical innovation, customer engagement, and strategic consulting in a cloud contact center environment.

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Required Skills

API Standards
VoIP
Cloud Computing
Configuration
AI
Natural Language Processing
CRM
SaaS
Call Center
Integration

About Five9

five9.com

Five9 is a cloud contact‑center software company that delivers AI‑powered SaaS to help organizations run omnichannel customer service and sales operations. Its platform includes conversational AI and virtual agents, predictive dialing, intelligent routing, workforce management, CRM integrations, and analytics to boost agent productivity and customer experience. Five9 targets enterprises and contact centers seeking a reliable, scalable hosted alternative to on‑prem systems and offers demos and global support.

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