Bolna
This role is a technical Customer Success Manager who owns end-to-end relationships with enterprise clients while possessing deep technical fluency in voice AI infrastructure. The candidate must diagnose complex technical issues like latency spikes and ASR misfires, translate business requirements into LLM prompts, and drive product improvements based on recurring client problems. Success requires bridging the gap between client needs and engineering solutions without escalating every issue.
Headquarters
Daly City, California, United States
Company Size
1-10 employees
Founded
2024
Bolna - Nurturing young minds through innovative child education programs
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bolna.
Bolna didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role