Bolna
Bolna is seeking a Technical Support Engineer to serve as the first line of defense for their Voice AI infrastructure, diagnosing complex issues across ASR, LLM, and telephony stacks. The role requires deep technical reasoning to troubleshoot failed calls, debug APIs and webhooks, and optimize prompts without relying on existing documentation. Candidates will analyze logs and data to resolve tickets, fix agent instructions, and build a growing knowledge base for the team.
Headquarters
Daly City, California, United States
Company Size
1-10 employees
Founded
2024
Bolna - Nurturing young minds through innovative child education programs
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bolna.
Bolna didn’t post a salary, so this is our estimate from similar listings.
3% above the average for this role