DraftKings
DraftKings is hiring an AI Customer Experience Manager to evolve and scale AI-powered customer support. The role focuses on ensuring AI agents are reliable in production and aligned to real customer needs through cross-functional collaboration and continuous improvement. You’ll help shape how AI is used to enhance customer experience in a fast-moving, regulated gaming environment.
Headquarters
Boston, Massachusetts, United States
Company Size
1001-5000 employees
Founded
2012
N/A
DraftKings Acquires Railbird to Advance Future Growth in Prediction Markets
Oct 21, 2025
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