AI Customer Software Support Strategist (HYBRID Woodbridge, ON)
PerkinElmer(3 months ago)
About this role
The AI Customer Software Support Strategist will lead the integration of AI/AR technologies into PerkinElmer’s customer-facing product information, designing advanced, interactive web-based help platforms for laboratory instrument systems. The role partners with R&D and cross-functional teams to shape future product support in a scientific and engineering environment. This is a hybrid position based in Woodbridge, ON reporting into PerkinElmer’s R&D organization.
Required Skills
- HTML
- XML
- AI Literacy
- UI/UX Design
- Modular Content
- Single-Sourcing
- API Integration
- Multimedia Embedding
- Jira
- Agile/Scrum
+2 more
Qualifications
- Bachelor’s Degree in Science/Engineering
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