Duffel
A Senior AI Engineer at Duffel designs and owns production-grade AI agents that help travelers manage complex bookings through chat. This role involves building the core orchestration and reasoning platforms that enable reliable agent interactions across airlines, hotels, and payments. You will define technical direction, create evaluation frameworks for agent quality, and establish memory systems for personalization.
Duffel is a travel commerce platform that provides a developer-first API for businesses to search and book flights and stays, add ancillaries, charge customers, and manage orders. Serving customers from travel startups to financial enterprises, it abstracts airline distribution and payments into a single integration so partners can build booking experiences quickly. Duffel focuses on clean APIs and tooling to simplify the complexity of inventory, pricing, payments, and post‑booking changes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Duffel.
28% below the average for this role
REI Co-op Big Haul Duffel Review
Dec 11, 2025
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