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AI Engineer at RapidSOS - ApplyBlast

AI Engineer

RapidSOS

1 month ago

3.8 on Glassdoor

Remote

Full Time

Medior

1 applicant

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About this role

RapidSOS is seeking an AI Engineer to build and own the end-to-end delivery of Voice AI agents that triage alerts and enhance emergency response capabilities. The role involves improving conversational quality, ensuring safety and reliability, and driving continuous improvement through automated evaluations and production metrics. This position requires a blend of backend engineering, AI/LLM application development, and full-stack flexibility to support mission-critical public safety technology.

Responsibilities

Own Voice AI agent capabilities from problem discovery through deployment and measurement
Improve conversational quality including latency, turn-taking, and speech recognition
Design fail-safe behaviors and strengthen service resilience and observability

Skills

About RapidSOS

rapidsos.com

Headquarters

New York, New York, United States

Company Size

201-500 employees

Founded

2012

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RapidSOS is a public‑safety technology company that provides a life‑saving emergency response data platform delivering mission‑critical intelligence to 911 centers, first responders, and enterprise security teams. The platform securely aggregates and validates location, health, vehicle telematics, and other sensor data from smartphones, carriers, wearables and IoT providers and injects that information directly into emergency workflows. Using AI and rich integrations, RapidSOS enriches and routes actionable data to improve situational awareness, speed decision‑making, and reduce dispatch times. Its services are used by public‑safety agencies, carriers, device makers and enterprises worldwide, with a focus on privacy and secure data delivery.