Konfío
This role involves transforming Kyveria, an internal QA tool, into a robust, production-grade AWS service by leveraging Claude to automate quality evaluation of customer interactions. The position requires building scalable data integrations and AI evaluation pipelines to provide data-driven feedback for improving service quality. Collaboration with the CX team and external BPOs is essential to translate user needs into technical improvements and ensure reliable AI grading.
Headquarters
Mexico City, Mexico City, Mexico
Company Size
501-1000 employees
Founded
2013
Konfío ofrece tarjeta empresarial, créditos empresariales y soluciones de pago con terminal de pago para aceptar cobros con tarjetas y gestionar tus finanzas en un solo lugar.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Konfío.
Konfío didn’t post a salary, so this is our estimate from similar listings.