Superloop
The AI & MIS Lead role involves collecting, analyzing, and interpreting contact centre data to provide actionable insights that support data-driven decision-making processes. This position focuses on developing databases and dashboards, monitoring key performance indicators, and leveraging AI techniques to optimize operations and workforce planning. The role requires strong analytical skills and proficiency in SQL, Python, and Excel to ensure data accuracy and quality.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Superloop.
Superloop didn’t post a salary, so this is our estimate from similar listings.