Superloop
The MIS Analyst – Contact Centre Insights role involves collecting, analyzing, and interpreting contact centre data to provide actionable insights for data-driven decision-making. The position focuses on developing databases and dashboards, monitoring key performance indicators, and leveraging AI techniques to optimize operations and workforce planning. This role requires strong analytical skills and proficiency in SQL, Python, and Excel to support the Consumer Unit's retail connectivity brand.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Superloop.
Superloop didn’t post a salary, so this is our estimate from similar listings.